Dia away from Encino, California () I subscribed to eHarmony and you can, within 2 hours, decided to terminate since the I would personally discover websites We common. We experienced the website and you may is actually trained to mention a keen 800- count. I became told one to because the I before got an account (that we for the good faith experienced try signed) they might intimate this new membership basically wanted even so they do not refund my credit card towards the $251 on you to definitely-year subscription. Y out-of Vancouver, Canada () We joined eHarmony in for a-one-year-registration out-of $250 (step 3 monthly installments off $).
We signed my account online and emailed a consumer services associate. My personal Summer charge card report suggests that eHarmony have charged myself $ to possess a moment payment. I emailed the firm to attempt to handle this problem however, the newest response cougar life me prohibiГі I got back is they aren’t capable terminate my personal registration in addition to 3rd fee might possibly be energized with the . The reimburse plan is extremely vague and mistaken. Its buyers attributes rep. Courtney out of Venice, California () In my opinion eharmony provides incorrect advertising. In the 1st part of the current email address they promote a special promote of 90 days into the price of step one.
Very. Wayne out of Coconut Creek, Fl () I find the organization to get very misleading. They highlight higher fits, nevertheless of those which they delivered myself were certainly not. We signed up to make use of their totally free eight-date trial. They failed to work for me, and so i tried to terminated online but We received a message saying I had to name during the regular business hours. The individual I talked to spoke me personally of canceling of the providing myself yet another seven totally free weeks. I tried they once more and still wished to cancel but this day anyone We talked so you’re able to was really impolite and you may said I had moved beyond the one week trial. She told you I’m able to maybe not score a reimbursement and you will advised me personally just to continue using enough time that i got already paid off to have.
30 days afterwards, I found the assistance to get worst and never appointment my demands, therefore i made a decision to cancel the support
We informed her that we was not looking with the services but she said also bad, you are not going to get a reimbursement. Miranda of Clarksville TN () I subscribed to annually during the eharmony becuase of the great “deal”. I happened to be enrolled in weekly and made a decision to cancel my qualities (I had a narrow range requirements and in 6 days We got more 50 suits, for me it actually was also crazy so there try not a chance to truly browse courtesy all that effortlessly). It turned out that we are 8 era at night time limitation and they will not reimburse some of the money. I informed them that they can charge myself for the whole month, not the season and they didn’t commit to they.
But then, because you understand, near the base of one’s page, regarding the 2nd so you can history paragraph, it alter to 3 months with the cost of step 1 Each Month
I’ve attempted numerous times to locate ahold of someone and you will it remain telling us to develop a letter, that i performed and had a basic means letter right back just how they might not assist me and they was in fact attending manage to get thier currency, (who expects grievances within letter in the modern big date? I’ve terminated my personal card and you may decide to declaration one later charges due to the fact fraudulant. For the time being I could continue to inquire Louise Guerin (Consumer Relationships Manager) getting a solution. Yveth away from Lanham MD () Really dissatisfied, I siged right up having thirty days trial, payed the subsription, the been a month just like the, I have emailed eharmony, terminated the brand new subscription, they have not taken care of immediately myself, otherwise came back my mony. They won’t listing an unknown number so you can customer service otherwise promote a current email address to save an unbarred comunication.
